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Our Responsibility

Empowering people to lead healthier lives by tackling issues of accessibility and awareness

Our commitment

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Access to health

We’re committed to exploring solutions that give underserved patients the access to treatments they need, that can improve their quality of life.


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Engaged communities

As is our duty, we leverage our capability to contribute to the development of our communities.
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Environment impact

We strive to limit the effects of our activities on the environment, and save our resources.
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Responsible business

Our ethics and values define our way of working on a daily basis and form the foundation of the relationships.


In 2017, more than 20 million people benefitted from our CSR programs

Contact for medical information or pharmacovigilance

For reporting adverse events:

For medical information (healthcare professionals only):


All consumers or patients are advised to contact their doctor or healthcare professional for advice on medicines or any health matters/medical emergencies.

Pharmacovigilance remains a key activity in the assessment of the therapeutic value of products. Sanofi ensures continuous monitoring and management of the safety profile of all its products through its drug safety data collection worldwide. A key activity of Sanofi is to provide updated medical information in compliance with Indian regulations, on its products, to healthcare professionals.

You can email or call us between 9AM and 5PM on any working day (we are closed on Saturday, Sunday and public holidays). Please select IVRS option 1 for medical information and IVRS option 3 for reporting adverse events.