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Our Responsibility
2018-04-30LL

Empowering people to lead healthier lives by tackling issues of accessibility and awareness

Our commitment

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Access to health

We’re committed to exploring solutions that give underserved patients the access to treatments they need, that can improve their quality of life.

Highlights

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Engaged communities

As is our duty, we leverage our capability to contribute to the development of our communities.
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Environment impact

We strive to limit the effects of our activities on the environment, and save our resources.
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Responsible business

Our ethics and values define our way of working on a daily basis and form the foundation of the relationships.
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Impact

In 2017, more than 20 million people benefitted from our CSR programs

Contact us

For seeking medical information, reporting adverse events and product complaints: 1800 22 2295 (toll-free)

For other queries: 022-28032000


For medical information: medinfo.india@sanofi.com, customercare.chc@sanofi.com (Consumer healthcare products)

For reporting adverse events: PV.india@sanofi.com

For product complaints: ptcindia@sanofi.com

For other queries : Write here


All consumers or patients are advised to contact their doctor or healthcare professional for advice on medicines or any health matters/medical emergencies.

You can email or call us between 9 AM and 5 PM on any working day (we are closed on Saturday, Sunday and public holidays). Please select IVRS option 1 for medical information and IVRS option 3 for reporting adverse events.