Our commitment

Access to health

We’re committed to exploring solutions that give underserved patients the access to treatments they need, that can improve their quality of life.


Engaged communities

As is our duty, we leverage our capability to contribute to the development of our communities.

Environment impact

We strive to limit the effects of our activities on the environment, and save our resources.

Responsible business

Our ethics and values define our way of working on a daily basis and form the foundation of the relationships.


In 2017, more than 20 million people benefitted from our CSR programs

Contact us

For seeking medical information, reporting adverse events and product complaints:  1800 22 2295 (toll-free)

For other queries:  022-28032000

For medical information:  medinfo.india@sanofi.com ,  customercare.chc@sanofi.com (Consumer healthcare products)

For reporting adverse events:  PV.india@sanofi.com

For product complaints:  ptcindia@sanofi.com

For other queries :  Write here

All consumers or patients are advised to contact their doctor or healthcare professional for advice on medicines or any health matters/medical emergencies.

You can email or call us between 9 AM and 5 PM on any working day (we are closed on Saturday, Sunday and public holidays). Please select IVRS option 1 for medical information and IVRS option 3 for reporting adverse events.