Our commitment

Access to Health

We’re committed to exploring solutions that give underserved patients the access to treatments they need, that can improve their quality of life.


KiDS (Kids & Diabetes in Schools) Education & engagement amongst children, teachers and parents across 300 schools to help curtail the overall long-term disease burden on the State

Fully-equipped Medical Mobile Vans deployed across cities in Maharashtra & Telangana, that offer free screening for NCDs and referral services

All-India Type 1 diabetes access program for early diagnosis and better Type 1 diabetes management


Through our Social Impact programs, Sanofi India in 2022 has reached out to over 157 mio people

Contact us

For seeking medical information, reporting adverse events and product complaints:  1800 22 2295 (toll-free)

For other queries:  022-28032000

For medical information:  medinfo.india@sanofi.com ,  customercare.chc@sanofi.com (Consumer healthcare products)

For reporting adverse events:  PV.india@sanofi.com

For product complaints:  ptcindia@sanofi.com

For other queries :  Write here

All consumers or patients are advised to contact their doctor or healthcare professional for advice on medicines or any health matters/medical emergencies.

You can email or call us between 9 AM and 5 PM on any working day (we are closed on Saturday, Sunday and public holidays). Please select IVRS option 1 for medical information and IVRS option 3 for reporting adverse events.